Copyright Policy

Material featured on this webpage and Portal may be reproduced free of charge after taking proper permission by sending an email to us. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorization to reproduce such material must be obtained from the institutions/copyright holders concerned.

Weather Policies

Light Weather - Light rain or snow

  • Delivery of services will not be interrupted
  • BDS will ensure proper drying of pups fur and paws

Heavy Rain

  • BDS Exercise Specialists will continue to operate in the heaviest of rains
  • Some dogs are not ‘fans’ of heavy rain, nor are some customers fans of a soaked pup.  When this occurs BDS may shorten any visit longer than 15min to a 15min ‘Drop in visit’
  • BDS will ensure proper drying of pups fur and paws

Thunder and Lightening

  • BDS Exercise Specialists will continue to operate during Thunder and Lightening storms
  • Exercise client visits longer than 15min may be shortened to 15min ‘Drop in visits’ as we will not venture far out in the storm, however we will still provide some inside stimulation and potty breaks

Heavy Snow

  • BDS Exercise Specialists will continue to operate during Heavy Snow, when possible
  • BDS observes local and state-driving bans
  • Some dogs are not ‘fans’ of heavy snow, nor are some customers fans of a soaked pup.  When this occurs BDS may shorten any visit longer than 15min to a 15min ‘Drop in visit’
  • BDS recommends Musher’s Secret during winter months when snow/salt is present
  • BDS will ensure proper drying of pups fur and paws

Extreme Heat

  • BDS Exercise Specialist will continue to operate during extreme heat conditions
  • BDS' Rule of thumb if it is too hot for you in the sun, it is probably too hot for your fur baby. During these days we will stay close to home and have water available
  • BDS recommends Musher’s Secret during hot summer walks, especially if there will be pavement or concrete 
  • Fresh water available for your pup on days above 75 degress.

Service Request Policy

24 hour notice for service requests

You can request the same day and we can usually fulfill these requests.  However, to ensure capacity we ask for 24 hour notice.

Service Cancellation Policy

Cancellations with more than 24hrs notice

No charge to the customer

Cancellation with less than 24hrs notice

50% of the service will be charged to the customer.  Exceptions made for special weather events.  Snow days, hurricanes, etc.

Scheduling Policy

Customers are accountable for their own schedules.  BDS provides access via an Online Portal and/or Mobile App.  These platforms should be used in all efforts of scheduling; New requests, changes to requests, and cancellations of services.

Payment Policy

Payments are due immediately following service delivery or upon the invoice due date.  For the convenience of our reoccurring customers or customers that have multiple services per week, payment can be made by the end of the week, Saturday, for all services delivered that week.

No Poop Left Behind

Yep, we bag it every time, every where.

It's very unhealthy for both other pups and humans, not to mention gross and arguably rude.  

Portal Privacy Policy

Federal law requires us to tell you how we collect, use, share, and protect your personal information. Federal law also limits how we can use your personal information. Protecting the privacy and security of consumers' personal information is very important to us. Please read this notice carefully to understand what we do with the personal information we collect both online and offline.

Your Consent

By using this portal, you agree with the terms of all Policies listed. Whenever you submit information via this portal, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Active Information Collection

This portal actively collects information from its visitors by permitting them to communicate directly with us via the portal and associated mobile app. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on).

Some areas of this portal may require you to submit information in order for you to benefit from the specified features (such as membership subscriptions). You will be informed at each information collection point what information is required and what information is optional.

Passive Information Collection

As you navigate through the portal, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as navigational data collection.

This portal may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our portal, and administer and improve the portal.

Use and Disclosure of Information

Except as otherwise stated above, we may use your information to improve the utility of our portal, to communicate information to you (if you have requested it), for our marketing and research purposes (could be on users demographics, interests and behavior), and for providing you with the latest information for direct marketing purposes where we think, you may be interested in the products and services of some of our affiliates or third parties. We may disclose the information to respond to legal requirements; such information can be disclosed with applicable Laws and standards. Your right to choose is important to us though; so, if you do not wish to receive information about other products & services from us, you can reach us at the contact details provided in the portal.  BDS does share pictures of your pets on our website, Facebook, Instagram, Google, Yelp, Bark, and other online company profile platforms.  Pet name may accompany their picture when posted. 

Security

We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our portal and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

We will not use your financial information for any purpose other than to complete a transaction with you. We do not share or rent your email addresses with third parties except our agents and alliance partners.BDS online systems are fully secured with Public Key Encryption, Online Portals and Mobile Apps.

Children’s policy 

Protecting children's privacy is important to us. For this reason, we ask that minors (under the age of 18) do not submit any personal information to us. If you are under the age of 18, you cannot sell, purchase or bid for any items on the portal. If you wish to purchase or sell an item on the portal, such purchase or sale may be made by your legal guardian or parents who have registered as users of the portal.

Account Protection 

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us via the ‘Forgot your Password’ link and change your password.